User Vault Profile Not Able To Sign Into When Using Autodesk Id

To delete a windows user profile, log in to windows using an account that is different than the account having the issue This provides a faster and more consistent approach since it does not rely on the user to manually remove multiple folders, which is prone to human error.

OPEN

Btdly Oct 23, 2026

Ensure the account used is a member of the local administrators group. New for vault 2025 is the ability to reset the local vault user profile by using the windows command prompt Some of our clients have found the need to delete the local vault user profile to resolve a variety of issues

Not able to sign Into Vault when using Autodesk ID

In a previous post i illustrated how to do this via the command line for vault versions 2025 and later.

Super users can assign vault profiles to users, and admin users can assign vault profiles to users in their sites

Vault profiles provide vault information and credentials so that computers can back up data to and restore data from a vault. Security profiles are the primary way that vault applies permission sets to individual users Permission sets grant users the ability to view or edit certain admin areas, or to access certain end user features This article explains how to create and manage custom profiles and custom permission sets.

User accounts and user groups define user roles, which define levels of access, or access privileges to functions in vault